Patient Services & Scheduling Coordinator

Northwell Health; Danbury (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwell Health in Danbury, CT is seeking a Front Desk/Administrative Support role to greet patients, verify demographics and insurance, answer phones, and coordinate appointments and referrals.

The position requires accurate data entry, cash handling, and proficiency with an EMR system, with daily communication across the practice and between locations. Travel between practices may be required to support patient care.

Qualifications

• Greet and welcome patients and communicate pleasantly.
• Ensure accuracy of patient‘s information including demographics and insurance.
• Answer phones, route calls, take messages, and communicate via the EMR system.
• Register, verify, and schedule patient appointments, testing, and referrals.
• Collect co-pays and reconcile funds.

Responsibilities

• Schedules and reschedules appointments per office protocols.
• Obtains and coordinates record retrieval for patients.
• Performs intake and processing of medical records and other documentation.
• Fulfills all compliance responsibilities related to the position.
• Travel between practices as needed.

Skills

Patient greeting

Phone handling

Scheduling

Cash handling

EMR system

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Northwell Health in Danbury, CT is seeking a Front Desk/Administrative Support role to greet patients, verify demographics and insurance, answer phones, and coordinate appointments and referrals.

The position requires accurate data entry, cash handling, and proficiency with an EMR system, with daily communication across the practice and between locations. Travel between practices may be required to support patient care.