Patient Care Concierge — Medical Practice Admin (Per Diem)

Northwell Health; Danbury (CT); On-site; USD 25,000 - 43,000; Part time

Job summary

Northwell Health is seeking a Per Diem Medical Practice Patient Representative in Danbury, CT. The role supports clerical and administrative tasks for the medical practice region, with a Monday–Friday schedule from 8:00 am to 5:00 pm.

The position involves greeting patients, verifying demographic and insurance information, and coordinating visits and records. The incumbent will handle phone calls, schedule appointments, collect co-pays, and ensure accurate communications through the EMR system.

Qualifications

• High School diploma or equivalent.
• Microsoft Office Suite experience preferred.
• Data Entry.
• Excellent communication skills (written and verbal).
• Minimum experience: six months.

Responsibilities

• Greet and welcome patients upon arrival, communicate pleasantly and effectively.
• Verify accuracy of patient's information (demographics and insurance).
• Answer phones, route calls, take messages, and ensure accurate communication via EMR.
• Register, verify, and schedule patient appointments, testing, and referrals.
• Schedule and reschedule appointments according to office protocols.
• Monitor applications and manage worklists as applicable.
• Collect co-pays and reconcile money for deposits.
• Obtain and coordinate record retrieval for new and established patients.
• Perform intake and processing of medical records and related documentation.
• Fulfill all compliance responsibilities related to the position.
• Maintain and model the organization values.
• Demonstrate regular, dependable, and predictable attendance.
• Perform other duties as required.

Skills

Data Entry

Excellent communication

Microsoft Office

Education

High School diploma

Tools

EMR system

Job description

Northwell Health is seeking a Per Diem Medical Practice Patient Representative in Danbury, CT. The role supports clerical and administrative tasks for the medical practice region, with a Monday–Friday schedule from 8:00 am to 5:00 pm.

The position involves greeting patients, verifying demographic and insurance information, and coordinating visits and records. The incumbent will handle phone calls, schedule appointments, collect co-pays, and ensure accurate communications through the EMR system.