Patient Services Coordinator, Medical Practice

Northwell Health; Norwalk (CT); On-site; USD 24,796 - 46,838; Full time

Benefits offered by this job

Sign-on bonus $500 (external Candidate

Health benefits

Job summary

Northwell Health in Norwalk, CT seeks a Medical Practice Patient Representative for a full-time day shift (7:45am–5:30pm). You will provide clerical and administrative support, greet patients, verify demographics and insurance, and coordinate care across practices.

You\'ll manage appointments, handle billing like co-pays, retrieve records, and ensure compliance and accurate communication via EMR. Travel between practices as needed; minimum six months experience; salary $18.13–$34.50 per hour;

Qualifications

• Minimum six months of experience in a medical office or related setting.
• Proficiency with data entry and MS Office; strong communication skills.
• Experience with EMR systems is a plus.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient's information, including demographics and insurance.
• Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols
• Monitor applications and manage worklists as applicable.
• Collects co-pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and Models the Organization values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Skills

Data Entry

Microsoft Office Suite

Excellent Communication

EMR system

Education

High School diploma or equivalent

Tools

Microsoft Office

EMR system

Job description

Northwell Health in Norwalk, CT seeks a Medical Practice Patient Representative for a full-time day shift (7:45am–5:30pm). You will provide clerical and administrative support, greet patients, verify demographics and insurance, and coordinate care across practices.

You\'ll manage appointments, handle billing like co-pays, retrieve records, and ensure compliance and accurate communication via EMR. Travel between practices as needed; minimum six months experience; salary $18.13–$34.50 per hour;