Patient Access & Admin Coordinator – Medical Practice

Northwell Health; New Canaan (CT); On-site; USD 26,000 - 52,000; Full time

Benefits offered by this job

$500 Sign On Bonus (External Candidate

Job summary

Northwell Health is seeking a Medical Practice Patient Representative for New Canaan Primary Care, CT. The role is full-time with standard weekday hours, providing clerical support and coordinating patient care activities.

Responsibilities include welcoming patients, verifying demographics and insurance, handling calls, scheduling and rescheduling appointments, collecting co-pays, managing records, and ensuring compliance and service quality across the practice.

Qualifications

• High School graduate or equivalent.
• Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal).
• Minimum Experience: Six months.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient\'s information, including demographics and insurance.
• Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols.
• Monitor applications and manage worklists as applicable.
• Collects co-pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and Models the Organization values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Skills

Excellent Communication Skills

Data Entry

Microsoft Office Suite

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Northwell Health is seeking a Medical Practice Patient Representative for New Canaan Primary Care, CT. The role is full-time with standard weekday hours, providing clerical support and coordinating patient care activities.

Responsibilities include welcoming patients, verifying demographics and insurance, handling calls, scheduling and rescheduling appointments, collecting co-pays, managing records, and ensuring compliance and service quality across the practice.