Patient Concierge & Scheduling Specialist

Houston Methodist; Sugar Land (TX); On-site; USD 34,000 - 46,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out, scheduling, and registration to streamline the visit experience. The role requires strong customer service, clear communication, and basic computer skills to work with the electronic medical record and billing processes within a fast-paced healthcare setting.

Candidates should have a High School diploma and at least one year of healthcare experience; familiarity with HIPAA and patient

Qualifications

• High School diploma or equivalent required.
• One year of healthcare or related experience.
• Experience in a healthcare environment preferred.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Check in/out patients and schedule appointments.
• Input accurate scheduling and registration data.
• Assist with registration and revenue cycle tasks.
• Provide general operations support and customer service.

Skills

Customer service

Scheduling

Communication skills

English proficiency

Computer basics

EMR software

Medical terminology

Problem solving

Education

High School diploma or equivalent

Tools

EMR software

Word processing

Job description

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out, scheduling, and registration to streamline the visit experience. The role requires strong customer service, clear communication, and basic computer skills to work with the electronic medical record and billing processes within a fast-paced healthcare setting.

Candidates should have a High School diploma and at least one year of healthcare experience; familiarity with HIPAA and patient