Patient Access & Scheduling Specialist

Houston Methodist; Houston (TX); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and appointment scheduling, facilitating a smooth visit experience. This role may support registration and revenue cycle tasks as needed.

You will interact with patients, physicians, and staff with a focus on service quality, accuracy, and HIPAA compliance. A high school diploma and healthcare experience help you succeed.

Formación

• One year of healthcare or related experience
• Experience in a healthcare related work environment preferred
• High School diploma or equivalent education required

Responsabilidades

• Performs patient check-in/check-out and inputs accurate scheduling and registration data to initiate financial clearance activities.
• Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting priority standards.
• Provides highest quality service; responds promptly to requests by staff, patients, physicians, and other members of the patient care team.
• Enters patient and operational data into various database systems with thoroughness, accuracy and timeliness, while maintaining patient confidentiality.

Conocimientos

Customer service

Communication

Scheduling

English proficiency

Problem solving

Phone skills

Basic computer skills

Educación

High School diploma or equivalent

Descripción del empleo

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and appointment scheduling, facilitating a smooth visit experience. This role may support registration and revenue cycle tasks as needed.

You will interact with patients, physicians, and staff with a focus on service quality, accuracy, and HIPAA compliance. A high school diploma and healthcare experience help you succeed.