Patient Concierge & Scheduling Specialist

United Health Services, Inc.; City of Norwich (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

United Health Services (UHS) is seeking a Patient Contact Center Representative (PCCR) at Chenango Memorial Hospital in Norwich, NY. You will be the customer service liaison, handling patient interactions with courtesy and respect, and guiding registration, scheduling, insurance verification and billing.

The role is day shift, 40 hours per week, with a compensation range of $17.19 to $24.42 per hour, depending on experience.

Qualifications

• High school diploma or equivalent required.
• Preferred: medical, administrative, call center and customer service experience.
• Preferred: proficient PC skills.
• Preferred: knowledge of medical terminology.

Responsibilities

• Serve as customer service liaison for practices, ensuring courteous, high-quality patient interactions.
• Assist with registration, scheduling, insurance verification and billing per policy.

Skills

Customer service

Call center experience

PC skills

Medical terminology knowledge

Education

High school diploma

Job description

United Health Services (UHS) is seeking a Patient Contact Center Representative (PCCR) at Chenango Memorial Hospital in Norwich, NY. You will be the customer service liaison, handling patient interactions with courtesy and respect, and guiding registration, scheduling, insurance verification and billing.

The role is day shift, 40 hours per week, with a compensation range of $17.19 to $24.42 per hour, depending on experience.