Patient Concierge & Scheduling Lead

Total Primary Care; Fort Worth (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits

Descripción de la vacante

Total Primary Care, a growing network of clinics in Texas, is seeking a friendly Patient Coordinator to be the first point of contact for our Primary Care practice. You’ll greet patients, schedule appointments, handle prior authorizations, insurance verifications and co-pays, and assist with referrals and follow-up.

Join a supportive team where kindness matters and patient experience comes first. This role supports front-office operations and helps patients understand their benefits, ensuring

Formación

• 1 year of experience as a patient coordinator or related training.
• Working knowledge of medical terminology, procedures and protocols.
• Positive attitude and high attention to detail.
• Reliable transportation.

Responsabilidades

• Greet patients with warmth — on the phone and in person.
• Schedule appointments, prior authorizations, insurance verifications and co-pays.
• Assist with referrals, insurance verification, and patient follow-up.
• Keep our front office running smoothly while keeping patients smiling.

Conocimientos

Customer service

Medical terminology

Scheduling

Attention to detail

Reliable transportation

Descripción del empleo

Are you the kind of person who makes everyone feel heard, cared for, and taken care of — even over the phone? Do you thrive on helping people get the answers and appointments they need? This is what we do at Total Primary Care. We’ve built a growing network of 50+ clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional. We focus on men’s health, family care, and behavioral health- this means your work makes an

We’re looking for a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice.

What You'll Do:
Greet patients with warmth — on the phone and in person
Schedule appointments, prior authorizations, insurance verifications and co-pays
Assist with referrals, insurance verification, and patient follow-up
Keep our front office running smoothly while keeping patients smiling

Why You’ll Love Working with Us:
Supportive team that treats you like family
Competitive pay & benefits
A meaningful role where kindness really matters

What We Are Looking For:
1 year of experience as a patient coordinator and/or 1 year of related training or equivalent combination of experience
Working knowledge of medical terminology, procedures and protocols
Positive attitude and high attention to detail
Reliable transportation

If you’re detail-oriented, people-focused, and love helping others — this is your place.

Apply today and help us give every patient a great experience from the very first hello!