Patient Concierge & Scheduling Lead

Total-Primary-Care; Town of Texas (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

Total Primary Care, a growing network of clinics in Texas, is seeking a friendly Patient Coordinator to be the first point of contact for our Primary Care practice. You’ll greet patients, schedule appointments, handle prior authorizations, insurance verifications and co-pays, and assist with referrals and follow-up.

Join a supportive team where kindness matters and patient experience comes first. This role supports front-office operations and helps patients understand their benefits, ensuring

Qualifications

• 1 year of experience as a patient coordinator or related training.
• Working knowledge of medical terminology, procedures and protocols.
• Positive attitude and high attention to detail.
• Reliable transportation.

Responsibilities

• Greet patients with warmth — on the phone and in person.
• Schedule appointments, prior authorizations, insurance verifications and co-pays.
• Assist with referrals, insurance verification, and patient follow-up.
• Keep our front office running smoothly while keeping patients smiling.

Skills

Customer service

Medical terminology

Scheduling

Attention to detail

Reliable transportation

Job description

Total Primary Care, a growing network of clinics in Texas, is seeking a friendly Patient Coordinator to be the first point of contact for our Primary Care practice. You’ll greet patients, schedule appointments, handle prior authorizations, insurance verifications and co-pays, and assist with referrals and follow-up.

Join a supportive team where kindness matters and patient experience comes first. This role supports front-office operations and helps patients understand their benefits, ensuring