Patient Coordinator (PC) - Plano, TX

Total Primary Care; Plano (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Friendly team environment

Job summary

Total Primary Care, a growing network of 50+ clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional, is seeking a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice.

You will greet patients, schedule appointments, verify insurance, and assist with referrals. This role emphasizes teamwork, reliability, and kindness, contributing to a smoothly run front office and positive patient experience.

Qualifications

• 1 year of experience as a patient coordinator or related training, or an equivalent combination of experience.
• Working knowledge of medical terminology, procedures and protocols.
• Positive attitude and high attention to detail.
• Reliable transportation.

Responsibilities

• Greet patients with warmth on the phone and in person.
• Schedule appointments, prior authorizations, insurance verifications and co-pays.
• Assist with referrals, insurance verification, and patient follow-up.
• Keep the front office running smoothly while keeping patients smiling.

Skills

Patient coordination

Medical terminology

Attention to detail

Positive attitude

Job description

Are you the kind of person who makes everyone feel heard, cared for, and taken care of - even over the phone? Do you thrive on helping people get the answers and appointments they need? This is what we do at Total Primary Care. We’ve built a growing network of 50+ clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional. We focus on men's health, family care, and behavioral health- this means your work makes an. We’re looking for a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice.

What You'll Do:

• Greet patients with warmth - on the phone and in person
• Schedule appointments, prior authorizations, insurance verifications and co-pays
• Assist with referrals, insurance verification, and patient follow-up
• Keep our front office running smoothly while keeping patients smiling

Why You'll Love Working with Us:

• Supportive team that treats you like family
• Competitive pay & benefits
• A meaningful role where kindness really matters

What We Are Looking For:

• 1 year of experience as a patient coordinator and/or 1 year of related training or equivalent combination of experience
• Working knowledge of medical terminology, procedures and protocols
• Positive attitude and high attention to detail
• Reliable transportation

If you're detail-oriented, people-focused, and love helping others - this is your place.