Patient Care Concierge & Scheduling Specialist

Total Primary Care; Plano (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Friendly team environment

Job summary

Total Primary Care, a growing network of 50+ clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional, is seeking a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice.

You will greet patients, schedule appointments, verify insurance, and assist with referrals. This role emphasizes teamwork, reliability, and kindness, contributing to a smoothly run front office and positive patient experience.

Qualifications

• 1 year of experience as a patient coordinator or related training, or an equivalent combination of experience.
• Working knowledge of medical terminology, procedures and protocols.
• Positive attitude and high attention to detail.
• Reliable transportation.

Responsibilities

• Greet patients with warmth on the phone and in person.
• Schedule appointments, prior authorizations, insurance verifications and co-pays.
• Assist with referrals, insurance verification, and patient follow-up.
• Keep the front office running smoothly while keeping patients smiling.

Skills

Patient coordination

Medical terminology

Attention to detail

Positive attitude

Job description

Total Primary Care, a growing network of 50+ clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional, is seeking a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice.

You will greet patients, schedule appointments, verify insurance, and assist with referrals. This role emphasizes teamwork, reliability, and kindness, contributing to a smoothly run front office and positive patient experience.