Patient Concierge & Scheduler — Practice Associate II

61st Street Service Corporation; Village of Tarrytown (NY); On-site; USD 34,109 - 41,617; Full time

Benefits offered by this job

Healthcare benefits

Paid Time Off

Comprehensive Benefit Package

Job summary

61st Street Service Corporation is hiring a Practice Associate II in Tarrytown, NY. This role focuses on enhancing patient experience through exceptional service and support. Candidates should have a high school diploma, 3 years of relevant experience, and proficiency in medical terminology. Responsibilities include greeting patients, scheduling appointments, and handling administrative inquiries. The company offers a competitive benefits package and promotes a supportive work environment that values teamwork and customer service.

Qualifications

• Minimum of 3 years’ relevant experience required.
• Ability to maintain a pleasant and helpful demeanor.
• Working proficiency of Microsoft Office or similar software.

Responsibilities

• Greet patients and answer telephone calls promptly.
• Review daily and weekly schedules for accuracy.
• Obtain necessary registration and intake information.
• Schedule follow-up appointments and referrals.
• May collect payments and settle cash drawer.

Skills

Medical Terminology

Organizational Skills

Customer Service Skills

Communication Skills

Interpersonal Skills

Microsoft Office (Word & Excel)

Education

High School Diploma or Equivalency

Job description

61st Street Service Corporation is hiring a Practice Associate II in Tarrytown, NY. This role focuses on enhancing patient experience through exceptional service and support. Candidates should have a high school diploma, 3 years of relevant experience, and proficiency in medical terminology. Responsibilities include greeting patients, scheduling appointments, and handling administrative inquiries. The company offers a competitive benefits package and promotes a supportive work environment that values teamwork and customer service.