Patient Concierge & Registration Specialist

WarmValley; Fort Washakie (WY); On-site; USD 19,000 - 30,000; Full time

Job summary

Warm Valley Health Care seeks a friendly Patient Registration Specialist to be the welcoming face of our Fort Washakie clinic. You will register patients, maintain accurate demographics and insurance data in the EHR, and coordinate appointment scheduling with clinical staff.

The role emphasizes confidentiality, HIPAA adherence, and cultural sensitivity to honor community traditions. Prior healthcare front desk experience is valued, with opportunities to collaborate across teams and participate

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service/front office experience in healthcare preferred.
• Knowledge of medical terminology and basic insurance processes desirable.
• Proficient in Word, Excel, Outlook; ability to learn new software.

Responsibilities

• Greet patients, visitors, and staff with professionalism and cultural sensitivity.
• Register new and returning patients with accurate demographic, insurance, Tribal, and contact information in the EHR.
• Schedule, confirm, and reschedule appointments with clinical staff and providers.
• Answer and direct phone calls, take messages, or route calls as needed.
• Ensure patient forms are completed, updated, and scanned into the EHR.
• Maintain patient confidentiality and comply with HIPAA regulations.

Skills

Customer service

Front office

Communication

Multitasking

Confidentiality

Education

High school diploma or equivalent

Healthcare office coursework preferred

Tools

Microsoft Office

EHR software

Job description

Warm Valley Health Care seeks a friendly Patient Registration Specialist to be the welcoming face of our Fort Washakie clinic. You will register patients, maintain accurate demographics and insurance data in the EHR, and coordinate appointment scheduling with clinical staff.

The role emphasizes confidentiality, HIPAA adherence, and cultural sensitivity to honor community traditions. Prior healthcare front desk experience is valued, with opportunities to collaborate across teams and participate