Patient Concierge & Medical Office Specialist

Appone; Willow Grove (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

PTO

401k

Job summary

NASPAC is seeking a Medical Office Assistant to support front desk operations and clinical staff at our Pennsylvania offices. You will register and check-out patients, collect payments, maintain records, and assist with MRI pre-approvals and prior authorizations, with travel between offices as needed.

The ideal candidate has at least 2 years in a healthcare setting, strong customer service, proficiency in Microsoft Office, and familiarity with Electronic Medical Records such as OmniMD.

Qualifications

• High School diploma or equivalent required.
• Some college preferred.
• CPR license preferred.

Responsibilities

• Register and/or check-out all patients for appointments.
• Collect co-payments and/or account balances.
• Obtain updated demographics at each visit.
• Record patient information in OmniMD.
• Assist patients with MRI prior approvals and prior authorizations for medications.
• Answer phone calls and greet patients; maintain patient records.

Skills

Customer service

Attention to detail

Interpersonal skills

Team collaboration

HIPAA compliance

Data entry

Microsoft Office

OmniMD

Communication skills

Professionalism

Inventory management

Education

High School diploma or equivalent

Some college

CPR license preferred

Tools

OmniMD

Microsoft Office

Job description

NASPAC is seeking a Medical Office Assistant to support front desk operations and clinical staff at our Pennsylvania offices. You will register and check-out patients, collect payments, maintain records, and assist with MRI pre-approvals and prior authorizations, with travel between offices as needed.

The ideal candidate has at least 2 years in a healthcare setting, strong customer service, proficiency in Microsoft Office, and familiarity with Electronic Medical Records such as OmniMD.