Patient Concierge & Medical Office Receptionist

Kansas Gastroenterology, LLC; Wichita (KS); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Job summary

Kansas Gastroenterology, LLC is seeking a dedicated Medical Receptionist to join our Wichita office. You will greet patients, collect demographic and insurance information, verify eligibility, and manage a busy front desk using our EMR system.

The role emphasizes patient service, accurate record-keeping, copay collection, scheduling, and coordinating with clinical staff. Strong organization, confidentiality, and communication skills are essential; bilingual abilities are a plus.

Qualifications

• Knowledge of HIPAA and confidentiality.
• Familiarity with medical office protocols and procedures.
• Strong organizational skills with attention to detail.
• Excellent communication skills.
• Experience with EMR systems, as well as multi-line phone systems.
• Preferably 2 years of experience in a medical office setting.
• Bilingual a plus!

Responsibilities

• Greeting all patients and visitors to the office in a prompt, polite, and helpful manner.
• Obtaining current and accurate patient information at each appointment including patient demographics and insurance information.
• Ensuring that we have an insurance authorization in place, if needed.
• Responsible for collection of copays, as well as outstanding balances due.
• Scheduling, confirmation, and rescheduling of patient appointments as necessary.

Skills

HIPAA knowledge

Strong organizational skills

Excellent communication skills

EMR experience

Multi-line phone system experience

Bilingual

Tools

EMR systems

Phone systems

Job description

Kansas Gastroenterology, LLC is seeking a dedicated Medical Receptionist to join our Wichita office. You will greet patients, collect demographic and insurance information, verify eligibility, and manage a busy front desk using our EMR system.

The role emphasizes patient service, accurate record-keeping, copay collection, scheduling, and coordinating with clinical staff. Strong organization, confidentiality, and communication skills are essential; bilingual abilities are a plus.