Patient Concierge & Medical Office Assistant

IME RESOURCES LLC; Oakland (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

ExamWorks, LLC is seeking a dependable Medical Office Assistant in Oakland, CA to greet examinees, answer calls, and prepare charts for appointments. The role emphasizes friendly, professional service and smooth clinic operations in a busy setting.

We offer hands-on training, opportunities to grow, and daily collaboration with physicians and administrative staff in a structured medical environment.

Qualifications

• Have a High School Diploma or Equivalent required.
• Proficiency in multiple software programs, including but not limited to Microsoft Word, Excel, and the Internet.
• Strong verbal and written communication skills.
• Organized, detailed – oriented and great time management skills.
• Ability to work independently and stay focused in a busy work environment.

Responsibilities

• Greeting and checking in examinees in a professional and friendly manner.
• Answering phones and directing calls appropriately.
• Preparing charts and paperwork for appointments.
• Escorting examinees to exam rooms.
• Helping maintain a clean, organized lobby area.
• Assisting physicians and clinic staff as needed.
• Monitoring workflows and ensuring appointments stay on schedule.
• Supporting the Clinic Director with administrative tasks.
• Participating in training and learning opportunities.

Skills

Verbal communication

Written communication

Time management

Organizational skills

Independent work

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Excel

Internet

Job description

ExamWorks, LLC is seeking a dependable Medical Office Assistant in Oakland, CA to greet examinees, answer calls, and prepare charts for appointments. The role emphasizes friendly, professional service and smooth clinic operations in a busy setting.

We offer hands-on training, opportunities to grow, and daily collaboration with physicians and administrative staff in a structured medical environment.