Patient Concierge & Guest Services Associate

MUSC Health; Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare institution in Charleston is seeking a Guest Services Representative to ensure patient comfort and provide high-quality customer service. The role involves assisting patients and visitors, greeting them upon arrival, and addressing their needs. Candidates should possess a High School Degree or Equivalent, with no prior experience required. This position supports a welcoming environment and ensures access to various services.

Qualifications

• No prior work experience required (0-6 months).

Responsibilities

• Assist patients in multiple areas and information services.
• Greet visitors and ascertain their needs.
• Meet key performance metrics and comply with policies.
• Resolve problems creatively to promote desired outcomes.

Education

High School Degree or Equivalent

Job description

A healthcare institution in Charleston is seeking a Guest Services Representative to ensure patient comfort and provide high-quality customer service. The role involves assisting patients and visitors, greeting them upon arrival, and addressing their needs. Candidates should possess a High School Degree or Equivalent, with no prior experience required. This position supports a welcoming environment and ensures access to various services.