Patient Concierge Front Desk - Weekends Off, No On-Call

United Surgical Partners International; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

Life insurance

AD&D coverage

Disability insurance

FSAs and HSAs

401(k)

Paid holidays

Paid vacation

Job summary

Baylor Surgicare at Plano is hiring a Receptionist! This role supports patient intake, scheduling and front-desk operations in a busy surgical setting. You will greet patients, manage demographics, and ensure smooth office processes in a professional environment near Plano, TX.

Ideal candidates bring front-office experience, strong communication, and a courteous phone presence. The position offers competitive pay and a comprehensive benefits package as part of a patient-centric team.

Qualifications

• High school graduate or equivalent.
• One year of surgery center experience preferred.
• Medical Terminology preferred.
• Formal training in customer service is preferred.

Responsibilities

• Answer phones in a professional and customer-friendly manner.
• Determine the caller's needs and help them or direct them to the right person.
• Interface with patients, families, physicians and staff in a cordial manner.
• Admit patients and process paperwork.
• Enter patient demographics/information in system.
• Miscellaneous Administrative Duties for the Business Office.

Skills

Customer service

Phone etiquette

Interpersonal skills

Communication

Education

High school diploma

Job description

Baylor Surgicare at Plano is hiring a Receptionist! This role supports patient intake, scheduling and front-desk operations in a busy surgical setting. You will greet patients, manage demographics, and ensure smooth office processes in a professional environment near Plano, TX.

Ideal candidates bring front-office experience, strong communication, and a courteous phone presence. The position offers competitive pay and a comprehensive benefits package as part of a patient-centric team.