Patient Concierge & Front Desk Specialist

Summit Medical Group; Oak Ridge (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Medical Group at Oak Ridge is seeking a Receptionist to join their practice in a full-time role. You will greet patients, verify information, perform registrations, and collect copays while maintaining a courteous front-desk presence.

The ideal candidate has a High School Diploma (or equivalent) and, preferably, one year of medical office experience, with strong customer service and communication skills. You will support scheduling and patient flow daily.

Qualifications

• High School Diploma or equivalent required.
• Prefer one year of experience in a medical office.
• Excellent customer service and communication skills.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information, performs registrations, and collects copays as appropriate.
• Maintains computerized scheduling and supports office scheduling policies.
• Handles phone calls for appointment confirmations and referrals.
• Files charts and coordinates lab work and other correspondence as requested.
• Maintains a neat and orderly work area and supports team efforts.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Summit Medical Group at Oak Ridge is seeking a Receptionist to join their practice in a full-time role. You will greet patients, verify information, perform registrations, and collect copays while maintaining a courteous front-desk presence.

The ideal candidate has a High School Diploma (or equivalent) and, preferably, one year of medical office experience, with strong customer service and communication skills. You will support scheduling and patient flow daily.