Receptionist - Summit Medical Group at Oak Ridge

Summit Medical Group; Oak Ridge (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Medical Group at Oak Ridge is seeking a Receptionist to join their practice in a full-time role. You will greet patients, verify information, perform registrations, and collect copays while maintaining a courteous front-desk presence.

The ideal candidate has a High School Diploma (or equivalent) and, preferably, one year of medical office experience, with strong customer service and communication skills. You will support scheduling and patient flow daily.

Qualifications

• High School Diploma or equivalent required.
• Prefer one year of experience in a medical office.
• Excellent customer service and communication skills.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information, performs registrations, and collects copays as appropriate.
• Maintains computerized scheduling and supports office scheduling policies.
• Handles phone calls for appointment confirmations and referrals.
• Files charts and coordinates lab work and other correspondence as requested.
• Maintains a neat and orderly work area and supports team efforts.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Summit Medical Group at Oak Ridge is seeking a Receptionist to join their practice. This is a full time opportunity.

Examples of Duties (List does not include all duties assigned)

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
• Adheres to the corporate compliance plan and policies.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs related work, as assigned.

Education

High School Diploma, or equivalent, required.

Experience

Prefer one-year experience in a medical office setting.

Equal Opportunity Employer

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