Patient Concierge & Front Desk Specialist

LARRY J GOTTLIEB INC A PROFESSIONAL; Lakewood (CA); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Health insurance

Paid time off

Career Growth Opportunities

Fun and Energetic Environment

Discount on Products and Services

Job summary

A busy optical practice in Lakewood, California, is seeking a friendly and welcoming receptionist/concierge. You will be the first point of contact for patients, managing appointments and providing customer service. Ideal candidates have 2+ years in customer service, excellent communication skills, and can multitask efficiently. The position offers competitive hourly pay and opportunities for career growth.

Qualifications

• Two or more years of customer service experience is preferred.
• Previous experience as a medical receptionist is preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet patients as they arrive at the salon.
• Answer phone calls and schedule appointments.
• Assist with maintaining a clean and inviting environment.
• Provide general customer service and attend to the needs of patients.

Skills

Customer service skills

Communication skills

Multitasking ability

Computer skills

Tools

Scheduling software

Job description

A busy optical practice in Lakewood, California, is seeking a friendly and welcoming receptionist/concierge. You will be the first point of contact for patients, managing appointments and providing customer service. Ideal candidates have 2+ years in customer service, excellent communication skills, and can multitask efficiently. The position offers competitive hourly pay and opportunities for career growth.