Patient Concierge & Front Desk Coordinator

Lakeshore Talent; Aurora (CO); On-site; USD 25,000 - 29,000; Full time

Job summary

Lakeshore Talent is seeking a Medical Center Receptionist to deliver welcoming front-desk service, handle calls, and provide clerical support in a busy medical setting.

The role requires strong communication, organization, and the ability to manage high call volumes while maintaining professionalism and patient-centered service at all times. Location is Aurora, CO, with a Monday–Friday day schedule and temporary contract length of about four months.

Qualifications

• High School Diploma or GED required.
• Experience answering inbound calls using multiline phone systems.
• Proficiency with standard office equipment (copiers, printers, fax).
• Strong communication and customer service skills essential in healthcare.
• Bilingual in English and Spanish a plus.

Responsibilities

• Greet and assist clients, visitors, vendors, and employees in a courteous and professional manner.
• Provide directions and assistance to individuals visiting the facility.
• Maintain facility security by managing visitor sign-in procedures and issuing visitor badges.
• Notify appropriate staff members of visitors’ arrival in a timely manner.
• Answer and route incoming phone calls to the appropriate departments using a multiline phone system.
• Take messages and respond to inquiries as needed.
• Maintain a clean, organized, and welcoming reception area.
• Respond to emergency calls and situations according to established procedures.

Skills

Phone system proficiency

Customer service

Communication

Healthcare setting

Education

High School Diploma or GED

Job description

Lakeshore Talent is seeking a Medical Center Receptionist to deliver welcoming front-desk service, handle calls, and provide clerical support in a busy medical setting.

The role requires strong communication, organization, and the ability to manage high call volumes while maintaining professionalism and patient-centered service at all times. Location is Aurora, CO, with a Monday–Friday day schedule and temporary contract length of about four months.