Front Desk & Patient Concierge: Elevate First Impressions

Pearle Vision - Orland Park/Oakbrook Terrace; Orland Park (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Bi-Weekly commission

Monthly bonus

Medical benefits

Dental benefits

Complimentary eyewear

Family discount

Paid vacations

Paid holidays

Paid sick days

Job summary

Pearle Vision in Orland Park, IL is seeking a friendly, customer‑focused team member to join our optical retail staff. You will greet patients, determine needs, explain paperwork, exams, products, and services, and ensure prompt, courteous service.

Strong communication, interpersonal skills, sales ability, comfort with computers, and solid organizational skills are essential. High school diploma and 1–2 years in retail are typical requirements; competitive pay and benefits are provided.

Qualifications

• Strong communicator and listener to patients and associates.
• Excellent interpersonal skills and ability to build rapport.
• Sales oriented with ability to upsell eyewear and accessories.

Responsibilities

• Greet patients promptly and transfer calls as needed.
• Determine the reason for the visit and explain paperwork, tests, products and services, and the expected timelines.
• Be attentive to details, review patient information carefully, and provide courteous support.
• Process claims and enter patients' orders.

Skills

Communication

Interpersonal skills

Sales skills

Computer literacy

Organizational skills

Education

High School graduate

Job description

Pearle Vision in Orland Park, IL is seeking a friendly, customer‑focused team member to join our optical retail staff. You will greet patients, determine needs, explain paperwork, exams, products, and services, and ensure prompt, courteous service.

Strong communication, interpersonal skills, sales ability, comfort with computers, and solid organizational skills are essential. High school diploma and 1–2 years in retail are typical requirements; competitive pay and benefits are provided.