Front Desk Representative

Optima Medical Ltd; Bullhead City (AZ); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Vision benefits

Dental benefits

401k

Paid holidays

Team environment

Résumé du poste

Optima Medical is seeking a Front Desk Receptionist to join our Arizona-based medical group. The role involves greeting patients, verifying insurance, handling payments, answering calls, and scheduling appointments across our 34 locations.

The ideal candidate has at least 1 year of customer service experience (medical front office preferred) and familiarity with EMR systems. A strong communicator who can multitask in a fast-paced environment is essential.

Qualifications

• 1 year of medical front office experience is preferred.
• 1 year of customer services experience is required.
• Experience with EMR software.
• Excellent written and verbal communication skills.
• Detail oriented with a positive, teamwork-focused attitude.
• Must have HS diploma or GED equivalent.

Responsabilités

• Verify insurance coverage.
• Collect past due balances and copayments upon checking in.
• Answer phones and relay messages.
• Confirm patient appointments.
• Schedule initial and follow-up appointments.
• Input/Update patient information, including insurance.

Connaissances

Customer service experience

Excellent written and verbal沟通

Detail oriented

Multitask efficiently

Formation

HS diploma or GED

Outils

EMR

Description du poste

About Optima Medical

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirm patient appointments
• Schedule initial and follow up appointments
• Input/Update patient information, including insurance

Front Desk Receptionist Qualifications

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Why join our team?

• Substantial growth opportunities
• Leadership and mentoring
• Resources to further career
• Fun work environment (lunches, events, holiday parties)
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment