Patient Concierge & Front Desk Specialist

CommonSpirit Health; Bellevue (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

CHI Health Clinic in Bellevue, NE is seeking a Clinic Receptionist to be the welcoming face and first point of contact for patients, supporting a patient-centered environment with efficient healthcare delivery. The role involves managing calls, scheduling appointments, greeting and registering patients, collecting demographics and insurance info, processing payments, and coordinating follow-ups.

A minimum of one year in customer service or related fields is required, with strong organization and

Qualifications

• One year of customer service experience, clerical or business-related experience.
• Strong organizational skills and ability to multitask.
• Commitment to patient confidentiality and applicable policies.

Responsibilities

• Schedule patient appointments according to office guidelines.
• Greet and register patients with warmth and efficiency.
• Collect, verify, and update patient demographics and insurance information (co-pays, deductibles).
• Prepare patient charts and handle check-in/check-out processes.
• Process payments and coordinate follow-up appointments.
• Communicate appointment delays in a timely manner.

Skills

Customer service experience

Job description

CHI Health Clinic in Bellevue, NE is seeking a Clinic Receptionist to be the welcoming face and first point of contact for patients, supporting a patient-centered environment with efficient healthcare delivery. The role involves managing calls, scheduling appointments, greeting and registering patients, collecting demographics and insurance info, processing payments, and coordinating follow-ups.

A minimum of one year in customer service or related fields is required, with strong organization and