Patient Concierge & Front Desk Specialist

Endeavor Health; Arlington Heights (IL); Sur place; USD 26 000 - 37 000; Plein temps

Avantages offerts par ce poste

Premium pay for eligible employees

Tuition Reimbursement

Free Parking

Health Savings Account Options

Paid Time Off and Holiday Pay

Retirement Options with Company Match

Résumé du poste

Endeavor Health seeks a Medical Office Receptionist for its Arlington Heights, IL location. This full-time role involves front-desk duties, patient check-in, appointment scheduling, and coordinating with clinical teams.

Flexible hours and some travel to other locations are required. You will greet patients, handle phone calls, collect co-pays, and assist with patient records while delivering high-quality service.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience.
• Proficient computer skills.

Responsabilités

• Greet patients and visitors with a friendly demeanor at designated points of service.
• Answer phones, take messages, and route inquiries per protocol.
• Register new patients and schedule appointments for providers and services.
• Collect co-pays and balances and schedule follow-ups as needed.
• Maintain neat and professional work and waiting areas.
• Assist with medical records and coordinating with clinical staff as needed.

Connaissances

Customer service

Computer skills

Formation

High school diploma

Description du poste

Endeavor Health seeks a Medical Office Receptionist for its Arlington Heights, IL location. This full-time role involves front-desk duties, patient check-in, appointment scheduling, and coordinating with clinical teams.

Flexible hours and some travel to other locations are required. You will greet patients, handle phone calls, collect co-pays, and assist with patient records while delivering high-quality service.