Patient Concierge & Front Desk Liaison — Healthcare

Prenuvo; Minneapolis (MN); On-site; USD 28,000 - 34,000; Full time

Job summary

Prenuvo is seeking a Patient Liaison for our Minneapolis, MN clinic. This on-site, 6-month contract role involves welcoming patients, managing check-in/check-out, scheduling, and coordinating with clinical staff. The ideal candidate has 1+ year in customer service, a friendly demeanor, and the flexibility to work varied hours, including weekends.

The role emphasizes patient experience, accuracy, and teamwork in a fast-paced, tech-enabled clinic environment. Local candidates preferred.

Qualifications

• At least 1+ year in customer service, preferably healthcare or related field.
• Self-starter who takes ownership of training and development.
• Punctual, dependable, and committed to excellence in patient care.
• Availability to work varied hours, including weekdays and weekends as needed.
• Ability to manage priorities in a fast-paced environment with sensitivity and care.
• Works collaboratively while maintaining a pleasant and professional demeanor.

Responsibilities

• Front desk: Patient check-in, registration, and check-out.
• Coordinate with patients, providers, and clinical staff to ensure smooth operations.
• Address patient concerns with empathy and professionalism; encourage feedback.

Skills

Customer service

Initiative

Punctuality

Flexibility

Attention to detail

Team player

Job description

Prenuvo is seeking a Patient Liaison for our Minneapolis, MN clinic. This on-site, 6-month contract role involves welcoming patients, managing check-in/check-out, scheduling, and coordinating with clinical staff. The ideal candidate has 1+ year in customer service, a friendly demeanor, and the flexibility to work varied hours, including weekends.

The role emphasizes patient experience, accuracy, and teamwork in a fast-paced, tech-enabled clinic environment. Local candidates preferred.