Patient Concierge & Front Desk – Healthcare Admin

AirSculpt; Boston (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) & Roth IRA

Paid Time Off

Job summary

AirSculpt is seeking a Front Desk Receptionist (Patient Concierge) in the Boston area. You will warmly welcome patients, manage schedules, and maintain medical records to support top-quality care and smooth operations.

This full-time role requires open availability, including Saturdays, with a monthly bonus incentive up to $500. Eligible benefits include health, dental, vision coverage, and 401(k) options; air access and patient-focused service are key.

Qualifications

• At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors.
• Experience with scheduling tools (i.e. My Aesthetics Pro).
• Experience with patient charts and/or managing a complex filing system.
• Experience managing a high volume of calls while directing calls, taking messages, and prioritizing incoming calls.
• Professional demeanor and presentation.
• Excellent communication skills, both verbal and written.
• Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and Docs.
• Impeccable organizational skills.
• Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting.
• Ability to self-motivate while being a team player.
• Full-time and weekend availability (Saturday and Sunday).
• Bilingual preferred (English/Spanish).

Responsibilities

• Welcome patients to the practice; answer the phone promptly and professionally.
• Manage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policy.
• Create, maintain and file medical records.
• Ensure that the practice and working areas are clean and stocked; inform management when stock is low.
• Maintain a positive attitude and contribute toward a quality work environment.
• Assist in all areas of daily operation as requested by the Practice Manager.
• Other tasks as assigned by management.

Skills

Front desk experience

Scheduling tools

G-Suite proficiency

Communication skills

Bilingual English/Spanish

Team player

Customer service

Tools

My Aesthetics Pro

Job description

AirSculpt is seeking a Front Desk Receptionist (Patient Concierge) in the Boston area. You will warmly welcome patients, manage schedules, and maintain medical records to support top-quality care and smooth operations.

This full-time role requires open availability, including Saturdays, with a monthly bonus incentive up to $500. Eligible benefits include health, dental, vision coverage, and 401(k) options; air access and patient-focused service are key.