Patient Concierge & Front Desk Specialist (Weekend)

Airsculpt; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Life insurance

Disability insurance

401(k) & Roth IRA

Paid time off

Job summary

AirSculpt is seeking a Front Desk Receptionist (Patient Concierge) to greet patients, manage schedules, and ensure accurate records while delivering friendly, professional service in a fast-paced cosmetic practice.

This full-time in-office role requires open availability including weekends; compensation ranges $18–20 per hour with a monthly bonus up to $500 and a comprehensive benefits package.

Qualifications

• At least 1 year of front desk or administrative support interfacing with clients, patients, or vendors.
• Experience with scheduling tools (i.e. My Aesthetics Pro).
• Experience with patient charts and/or managing a complex filing system.
• Experience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasks.
• Professional demeanor and presentation.
• Excellent communication skills, both verbal and written.
• Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and Docs.
• Impeccable organizational skills.
• Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting.
• Ability to self-motivate while being a team player.
• Full-time and weekend availability (Saturday and Sunday).
• Bilingual preferred (English/Spanish).

Responsibilities

• Welcome patients to the practice; answer the phone promptly and professionally
• Manage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policy
• Create, maintain and file medical records
• Ensure that the practice and working areas are clean and stocked; inform management when stock is low
• Maintain a positive attitude and contribute toward a quality work environment
• Assist in all areas of daily operation as requested by the Practice Manager
• Other tasks as assigned by management

Skills

Professional demeanor

Excellent communication

Organizational skills

Customer service experience

Self-motivation & team player

G-Suite proficiency

Bilingual (English/Spanish)

Scheduling tools experience

Tools

My Aesthetics Pro

G-Suite

Job description

AirSculpt is seeking a Front Desk Receptionist (Patient Concierge) to greet patients, manage schedules, and ensure accurate records while delivering friendly, professional service in a fast-paced cosmetic practice.

This full-time in-office role requires open availability including weekends; compensation ranges $18–20 per hour with a monthly bonus up to $500 and a comprehensive benefits package.