Patient Concierge & Front Desk Coordinator

Doist; Boston (MA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) & Roth IRA

Paid time off

Bonus up to $500 monthly

Job summary

AirSculpt in Boston is seeking a Front Desk Receptionist (Patient Concierge) to deliver top‑tier patient care and professional service. You will greet patients, manage schedules, and handle check‑in and medical records with precision.

The role requires Saturday availability, on‑site work, and strong communication alongside a friendly, team‑oriented approach. Compensation ranges 18–20 USD per hour with a monthly bonus up to $500 and standard benefits.

Qualifications

• At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors
• Experience with scheduling tools (i.e. My Aesthetics Pro)
• Experience with patient charts and/or managing a complex filing system
• Experience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasks
• Professional demeanor and presentation
• Excellent communication skills, both verbal and written
• Strong computer skills with proficiency in G‑Suite for Email, Calendar, Sheets and Docs
• Impeccable organizational skills
• Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting
• Ability to self‑motivate while being a team player
• Full‑time and weekend availability (Saturday and Sunday)
• Bilingual preferred (English/Spanish)

Responsibilities

• Welcome patients to the practice; answer the phone promptly and professionally
• Manage the clinic schedule and patient appointments; ensure the check‑in process is handled in accordance with company policy
• Create, maintain and file medical records
• Ensure that the practice and working areas are clean and stocked; inform management when stock is low
• Maintain a positive attitude and contribute toward a quality work environment
• Assist in all areas of daily operation as requested by the Practice Manager
• Other tasks as assigned by management

Skills

Front desk experience

Administrative support

Scheduling tools

Phone handling

Patient communication

G-Suite proficiency

Organizational skills

Bilingual English/Spanish

Team player

Professional demeanor

Tools

My Aesthetics Pro

G-Suite

Electronic Health Records (EHR)

Job description

AirSculpt in Boston is seeking a Front Desk Receptionist (Patient Concierge) to deliver top‑tier patient care and professional service. You will greet patients, manage schedules, and handle check‑in and medical records with precision.

The role requires Saturday availability, on‑site work, and strong communication alongside a friendly, team‑oriented approach. Compensation ranges 18–20 USD per hour with a monthly bonus up to $500 and standard benefits.