Patient Concierge & Front Desk Coordinator (Weekend)

AirSculpt; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-Term Disability

Long-Term Disability

401(k) & Roth IRA

Paid time off

Job summary

AirSculpt in New York is seeking a Front Desk Receptionist (Patient Concierge) to serve as the first friendly touchpoint for new consultations and patients. The role requires open availability, including weekends, and collaboration with all staff to ensure top-quality patient experiences.

Responsibilities include greeting patients, managing the schedule, maintaining records, and supporting daily operations.

Qualifications

• At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors
• Experience with scheduling tools (My Aesthetics Pro)
• Experience with patient charts and/or managing a complex filing system
• Experience managing a high volume of calls while juggling incoming patients/vendors and/or other tasks
• Professional demeanor and presentation
• Excellent communication skills, both verbal and written
• Strong computer skills with proficiency in G-Suite
• Impeccable organizational skills
• Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting
• Ability to self-motivate while being a team player
• Full-time and weekend availability
• Bilingual preferred (English/Spanish)

Responsibilities

• Welcome patients to the practice; answer the phone promptly and professionally
• Manage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policy
• Create, maintain and file medical records
• Ensure that the practice and working areas are clean and stocked; inform management when stock is low
• Maintain a positive attitude and contribute toward a quality work environment
• Assist in all areas of daily operation as requested by the Practice Manager
• Other tasks as assigned by management

Skills

Front desk experience

Scheduling tools

Patient records management

High-volume call handling

Professional communication

Bilingual English/Spanish

Tools

My Aesthetics Pro

G-Suite

Job description

AirSculpt in New York is seeking a Front Desk Receptionist (Patient Concierge) to serve as the first friendly touchpoint for new consultations and patients. The role requires open availability, including weekends, and collaboration with all staff to ensure top-quality patient experiences.

Responsibilities include greeting patients, managing the schedule, maintaining records, and supporting daily operations.