Patient Concierge & Front Desk Pro

Lower Keys Medical Center; Key West (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Generous PTO

Job summary

Lower Keys Medical Center in Key West, FL is seeking a Receptionist to create a positive first impression for patients, visitors, and staff. You will manage front desk operations, handle inquiries, direct visitors, and provide essential administrative support to maintain an efficient facility environment.

The role requires 0-2 years of customer service or office experience, strong communication, and proficient use of Microsoft Office Suite. Join a collaborative team committed to quality care.

Qualifications

• 0-2 years of customer service or office administration experience required
• Proficiency in Microsoft Office Suite and basic computer applications

Responsibilities

• Greets and assists patients, visitors, and staff, directing them to the appropriate person or department
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication
• Responds to inquiries promptly and professionally
• Performs general clerical duties, including filing, copying, and composing routine correspondence
• Maintains a clean and organized reception area and schedules appointments as needed
• Maintains regular and reliable attendance
• Complies with all policies and standards

Skills

Customer service

Communication

Organization

Confidentiality

Tools

Microsoft Office Suite

Job description

Lower Keys Medical Center in Key West, FL is seeking a Receptionist to create a positive first impression for patients, visitors, and staff. You will manage front desk operations, handle inquiries, direct visitors, and provide essential administrative support to maintain an efficient facility environment.

The role requires 0-2 years of customer service or office experience, strong communication, and proficient use of Microsoft Office Suite. Join a collaborative team committed to quality care.