Patient Concierge Front Desk - Day Shift (Part-Time)

RWJBarnabas Health; Lincoln Park (NJ); On-site; USD 25,000 - 28,000; Part time

Job summary

RWJBarnabas Health is seeking a Receptionist at the Morris Cancer Center's Concierge department. You will be the first friendly face for patients, visitors, and staff, delivering professional and compassionate service in a fast-paced setting.

The role involves greeting individuals, directing inquiries, managing the reception area, handling visitor passes, and supporting security and volunteer activities while maintaining a welcoming environment.

Qualifications

• High School Diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills with the ability to interact professionally with diverse populations.
• Basic computer proficiency and the ability to learn hospital systems.
• Ability to remain organized while managing multiple responsibilities.
• Strong problem solving skills and sound judgment.

Responsibilities

• Greet patients, visitors, and staff with professionalism and warmth.
• Provide accurate information and directions; anticipate needs of patients and guests.
• Answer incoming calls promptly and route according to procedures.
• Monitor reception desk to ensure exceptional customer service throughout shift.
• Issue and collect visitor passes following hospital security protocols.
• Assist with parking information and wayfinding; support volunteer activities.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Tools

Hospital systems

Job description

RWJBarnabas Health is seeking a Receptionist at the Morris Cancer Center's Concierge department. You will be the first friendly face for patients, visitors, and staff, delivering professional and compassionate service in a fast-paced setting.

The role involves greeting individuals, directing inquiries, managing the reception area, handling visitor passes, and supporting security and volunteer activities while maintaining a welcoming environment.