Patient Services Front Desk Coordinator

Silversmith Capital Partners; South Portland (ME); On-site; USD 27,896 - 29,274; Full time

Benefits offered by this job

Medical insurance

401k retirement savings with employer match

Paid parental leave

Employee Assistance Program

Job summary

LifeStance Health in South Portland is seeking a Practice Coordinator to oversee daily front office activities and ensure top-notch service for both in-person and remote patients. Your role includes managing schedules, supporting clinicians, and providing exceptional client care.

Ideal candidates will have experience in healthcare operations, strong communication skills, and proficiency in software applications. The position offers a range of employee benefits including medical, dental, and 401k matching.

Qualifications

• 1+ years of experience in healthcare operations or customer service.
• Ability to work independently and as part of a team.
• Comfortable in handling sensitive and confidential information.

Responsibilities

• Manage front office daily activities ensuring quality customer service.
• Create a positive work environment and support clinician engagement.
• Provide exceptional customer service to patients and manage scheduling.

Skills

Multitasking

Strong communication skills

Proficient in Computer Software Applications

Confidentiality handling (HIPAA)

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Job description

LifeStance Health in South Portland is seeking a Practice Coordinator to oversee daily front office activities and ensure top-notch service for both in-person and remote patients. Your role includes managing schedules, supporting clinicians, and providing exceptional client care.

Ideal candidates will have experience in healthcare operations, strong communication skills, and proficiency in software applications. The position offers a range of employee benefits including medical, dental, and 401k matching.