Front Desk Patient Concierge Coordinator - Float

Cardinal Health, Inc.; Encinitas (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Job summary

Cardinal Health - Encinitas, CA is seeking a Medical Office Assistant to greet patients, handle calls, schedule appointments, and manage patient records. You will verify insurance and assist with authorizations, while maintaining accurate data and timely processing across locations.

The ideal candidate has 1–3 years in a medical office, a high school diploma, and Spanish bilingual skills are highly preferred.

Qualifications

• 1–3 years of experience working in a medical office setting.
• High School Diploma or GED preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications, pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.
• Float to other cCARE locations in San Diego County (San Marcos, La Jolla and 4S Ranch) to help cover at these locations as needed.

Skills

Bilingual in Spanish

Medical office experience

Education

High School Diploma or GED

Job description

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.
• Float to other cCARE locations in San Deigo County (San Marcos, La Jolla and 4S Ranch) to help cover at these locations as needed.

Qualifications

1-3 years of experience working in a Medical Office setting, preferred High School Diploma, GED or equivalent work experience, preferred Bilingual in Spanish, highly preferred

What is expected of you and others at this level

Applies acquired job skills and company policies and procedures to complete standard tasks Works on routine assignments that require basic problem resolution Refers to policies and past practices for guidance Receives general direction on standard work; receives detailed instruction on new assignments Consults with supervisor or senior peers on complex and unusual problem

Primary Location

cCARE - Encinitas 326 Santa Fe Drive, Suite 105 Encinitas, CA 92024

Anticipated hourly range

$23.00 per hour - $26.20 per hour

Bonus eligible

No

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.