Patient Concierge & Front Desk Coordinator

Penn Medicine; Doylestown Township (Bucks County); On-site; USD 32,000 - 42,000; Full time

Job summary

Penn Medicine in the Bucks County area is seeking an administrative assistant to greet, schedule and check in patients, providing essential clerical support to keep the office running smoothly. You will handle front desk duties, verify insurance, collect co-pays, route referrals and coordinate with clinical staff while ensuring accurate data entry into ECW.

Preferred candidates have a high school diploma and prior medical office experience; the team emphasizes patient care, teamwork, and

Qualifications

• Requires HS diploma or GED.
• Prior medical office experience preferred.

Responsibilities

• Greet and check in patients at front desk.
• Schedule patients and manage appointment flow.
• Process referrals and collect co-pays.
• Answer phones and direct calls.
• Enter patient data into ECW for billing and records.
• Support office operations and troubleshoot basic equipment.

Education

High School Diploma or GED

Job description

Penn Medicine in the Bucks County area is seeking an administrative assistant to greet, schedule and check in patients, providing essential clerical support to keep the office running smoothly. You will handle front desk duties, verify insurance, collect co-pays, route referrals and coordinate with clinical staff while ensuring accurate data entry into ECW.

Preferred candidates have a high school diploma and prior medical office experience; the team emphasizes patient care, teamwork, and