Receptionist

Pinnacle Treatment Centers, Inc.; Toledo (AR); Sur place; USD 579 000 - 694 000; Temps partiel

Avantages offerts par ce poste

PTO - 18 days

401k with company match

Training and certification

Comprehensive benefits package

STAR LRP

Scholarships Capella University

Résumé du poste

Pinnacle Treatment Centers, Inc. is seeking a part-time Receptionist to welcome patients, handle front-desk duties, cash collection, and clerical tasks. This role supports the patient experience and requires strong customer service and organization.

The position is 4 days a week, 7:00 a.m. to 2:00 p.m., with benefits, PTO, and opportunities for professional growth within a growing addiction treatment provider.

Qualifications

• HS diploma or GED or verifiable work experience in lieu of education.
• 1 year of office experience; medical field a plus.
• Valid driver’s license in good standing.
• Ability to travel up to 10% as needed.

Responsabilités

• Greet visitors and patients in person or by phone.
• Handle cash collection and daily balancing.
• Perform clerical tasks: typing, filing, mail flow, and electronic filing.
• Coordinate appointments for patients and communicate with supervisory team.
• Maintain reception area and assist with ordering supplies.
• Attend training and complete required courses.

Connaissances

Customer service

Reception duties

Cash handling

Clerical work

Formation

HS diploma/GED

Outils

HER/EMR

Description du poste

Receptionist

Part-time

4 days 7a-2p

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Receptionist, you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering supplies.

Benefits:

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Requirements

• HS diploma/ GED or verifiable work experience in lieu of education
• One (1) year of experience in an office setting; experience in the medical field a plus
• Valid driver’s license in good standing
• Ability to travel up to 10% as needed

Preferred

• Associate’s degree
• One (1) year experience working in substance use and/or mental health field.

Responsibilities:

• Welcome visitors / patients by greeting them in person or on the telephone; answering referral inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbooks, checking in visitors, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to the supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/ deposits.
• Maintain safe and clean reception area by complying with policies, procedures, and regulations.
• Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned

Join our team. Join our mission.