Patient Concierge & Front Desk Advocate (Flexible Hours)

CRH Healthcare, LLC; Statesboro (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

On-the-job Training

Employee flat-rate medical services at

Flexible Work Schedules

Generous PTO Plan

Employee Assistance Program

Complimentary Financial Planning

Collaborative Work Environment

Annual Merit Increases

Job summary

Peachtree Immediate Care in Georgia seeks a friendly Front Desk Receptionist to deliver excellent customer service and provide clerical support to clinical staff. You will be the first point of contact for patients, greet visitors, verify insurances, collect copays, and coordinate with providers for a smooth patient experience.

The role requires strong communication, a positive attitude, and the ability to handle 12-hour shifts as needed.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of reception/front desk experience.
• Customer service experience in a healthcare outpatient setting preferred.
• Ability to work up to 12-hour shifts during the week or weekend as needed.
• Ability to escort or transport patients by wheelchair or stretcher when needed.
• Detail-oriented with excellent interpersonal communication skills.
• Typing 25 words per minute.

Responsibilities

• Greet patients and visitors in a friendly, helpful manner.
• Check in patients, verify insurances, update information, and collect copays.
• Act as patient advocate coordinating with clinical staff and providers.
• Answer incoming phone calls promptly.
• Maintain a neat, orderly waiting area.
• Assist patients with ambulatory difficulties and mobility needs.
• Open and close clinic procedures and reporting.
• Perform additional clerical duties as necessary.

Skills

Customer service

Communication

Phone etiquette

Attention to detail

Typing 25 wpm

Teamwork

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Peachtree Immediate Care in Georgia seeks a friendly Front Desk Receptionist to deliver excellent customer service and provide clerical support to clinical staff. You will be the first point of contact for patients, greet visitors, verify insurances, collect copays, and coordinate with providers for a smooth patient experience.

The role requires strong communication, a positive attitude, and the ability to handle 12-hour shifts as needed.