Patient Concierge — Dermatology Front Desk

QualDerm Partners; Smyrna (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO) & holidays

Company-Paid Life Insurance

Disability Protection

Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is hiring a Front Office Receptionist to support patient registration and insurance verification using our medical systems. The role focuses on delivering exceptional service to physicians, patients, families, and healthcare staff.

The receptionist will greet patients, enter data in the EMR, schedule visits, collect copays, and maintain a clean, organized reception area while protecting patient confidentiality.

Qualifications

• High School Diploma required; Associates Degree preferred
• 1 year customer service experience in health care office preferred
• Experience with EMR systems is a plus

Responsibilities

• Greet patients and visitors in person or by phone
• Register patients and verify demographics in the EMR
• Identify patients and create new records as needed
• Prepare patient paperwork before appointments
• Reschedule no-show appointments and inform patients
• Schedule appointments and assist with patient questions and anxiety

Skills

Customer service

Phone etiquette

EMR familiarity

Insurance verification

Data entry

Education

High School Diploma

Associates Degree preferred

Tools

EMR system

Job description

QualDerm Partners is hiring a Front Office Receptionist to support patient registration and insurance verification using our medical systems. The role focuses on delivering exceptional service to physicians, patients, families, and healthcare staff.

The receptionist will greet patients, enter data in the EMR, schedule visits, collect copays, and maintain a clean, organized reception area while protecting patient confidentiality.