Patient Concierge & Clinical Intake Specialist

CenterWell Senior Primary Care; Indianapolis (IN); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Bonus incentive

Medical benefits

401(k) plan

Job summary

CenterWell Senior Primary Care is seeking a Medical Assistant to ensure smooth operations between check-in and seeing the doctor. You will prepare patients, conduct basic health checks, and explain procedures clearly to support patient care and clinician efficiency.

In this onsite role, you report to the Center Administrator as a Patient Specialist, focusing on thorough patient preparation before the doctor’s visit, allowing clinicians to concentrate on medical decisions and outcomes.

Qualifications

• HIPAA & safety policies knowledge
• Infection prevention and OSHA standards
• Computer literacy required
• Ability to deliver patient-centered support
• Effective communication with patients and teams
• Accurate recording of patient care information

Responsibilities

• Intake & clinical rooming, including vitals, medication and allergy verification, and history documentation.
• Inbox & worklist management in the EMR to ensure same-day touch for tasks.
• Education & loop-back: confirm patient understanding by having them repeat instructions.

Education

MA training program or 3+ years experience

Tools

EMR systems

Job description

CenterWell Senior Primary Care is seeking a Medical Assistant to ensure smooth operations between check-in and seeing the doctor. You will prepare patients, conduct basic health checks, and explain procedures clearly to support patient care and clinician efficiency.

In this onsite role, you report to the Center Administrator as a Patient Specialist, focusing on thorough patient preparation before the doctor’s visit, allowing clinicians to concentrate on medical decisions and outcomes.