Patient Concierge - Ancillary Desk (PRN)

Mana---Medical-Associates-of-Northwest-Arkansa; Fayetteville (AR); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

HSA or FSA options

Voluntary Aflac Accident and Critical

Employer paid life, long-term & short-

401(K) match and profit sharing

Up to 21.5 paid days off (PDO, EID and

6 days paid holidays

Corporate Discounts

One-On-One Training and Development

Job summary

Medical Associates of Northwest Arkansas (MANA) is seeking a PRN team member for our Ancillary Desk who is organized, friendly, and enjoys helping patients and teammates alike. You will greet patients and direct them to the proper area while managing all phases of the patient encounter.

Responsibilities include verifying patients, monitoring the lobby, and handling multiline calls and emails to communicate with various departments.

Qualifications

• High school diploma or GED.
• 7 to 11 months related experience and/or training.

Responsibilities

• Greet patients in a friendly and professional manner; direct patients to proper ancillary area. Manage all phases of the patient encounter
• Verify patients accurately
• Monitor lobby area and be ready to assist patients and/or visitors
• Manage multiline telephone extension numbers; use phone and/or email to communicate with various departments

Education

High school diploma or GED

Job description

Medical Associates of Northwest Arkansas (MANA) is seeking a PRN team member for our Ancillary Desk who is organized, friendly, and enjoys helping patients and teammates alike. You will greet patients and direct them to the proper area while managing all phases of the patient encounter.

Responsibilities include verifying patients, monitoring the lobby, and handling multiline calls and emails to communicate with various departments.