Patient Concierge & Front Desk Specialist

Medical Associates of NWA; Fayetteville (AR); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

HSA/FSA options with medical insurance

Voluntary Aflac Accident and Critical

Employer paid life, long-term & short‑

Job summary

Medical Associates of Northwest Arkansas (MANA) is seeking a PRN team member for the Ancillary Desk to greet patients, verify information, and help direct visitors. You will manage multi-line phones and coordinate with departments to support a smooth patient experience.

Ideal candidates bring a high school diploma or GED and 7–11 months of related experience or training; be organized, friendly, and enjoy helping patients and teammates in a busy, patient-centered clinic environment.

Qualifications

• High school diploma or GED
• 7 to 11 months related experience and/or training

Responsibilities

• Greet patients in a friendly and professional manner; direct patients to proper ancillary area. Manage all phases of the patient encounter
• Verify patients accurately
• Monitor lobby area and be ready to assist patients and/or visitors
• Manage multiline telephone extension numbers; use phone and/or email to communicate with various departments

Education

High school diploma or GED

Job description

Medical Associates of Northwest Arkansas (MANA) is seeking a PRN team member for the Ancillary Desk to greet patients, verify information, and help direct visitors. You will manage multi-line phones and coordinate with departments to support a smooth patient experience.

Ideal candidates bring a high school diploma or GED and 7–11 months of related experience or training; be organized, friendly, and enjoy helping patients and teammates in a busy, patient-centered clinic environment.