Ancillary Scheduler: Patient-Focused, Coordinated Care

Medical Associates of NWA; Fayetteville (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

Job summary

Medical Associates of Northwest Arkansas (MANA) in Fayetteville is seeking a Scheduler to coordinate appointment scheduling across departments, receive calls, and ensure accurate patient information for timely visits. You will work with physicians and staff to maintain efficient workflows and support a positive patient experience in a fast-paced setting.

The role focuses on accurate data entry, coordinating referrals, and ensuring smooth scheduling across services, with an emphasis on

Qualifications

• High school diploma or GED.
• 12–18 months related experience and/or training.

Responsibilities

• Receive and process incoming calls for appointments; be able to handle multi-line telephone/extension numbers.
• For patients from outside doctors or MANA clinics, follow appropriate rules for building new patient accounts.
• Secure general information from patient for scheduling purposes in computer (e.g. name, date of birth, physical problems/symptoms, convenient appointment times, referring physician's name, etc.)
• Ascertain patient needs, modality availability, and timeliness of exams.

Skills

Multitasking

Telephone etiquette

Communication

Education

High school diploma or GED

Tools

Scheduling software

Job description

Medical Associates of Northwest Arkansas (MANA) in Fayetteville is seeking a Scheduler to coordinate appointment scheduling across departments, receive calls, and ensure accurate patient information for timely visits. You will work with physicians and staff to maintain efficient workflows and support a positive patient experience in a fast-paced setting.

The role focuses on accurate data entry, coordinating referrals, and ensuring smooth scheduling across services, with an emphasis on