Patient Concierge (Administration)

Concierge Dental Group; Village of Williamsville (NY); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and benefits

Professional growth opportunities

Supportive, collaborative environment

Descripción de la vacante

Concierge Dental Group in Williamsville, NY is seeking an organized and customer-focused front desk coordinator to greet patients, answer inquiries, and manage scheduling with precision. You will maintain accurate records, protect patient privacy, and support a friendly, efficient office environment.

Join a forward-thinking practice that values patient care, collaboration, and professional growth. A competitive salary and benefits package awaits the right candidate.

Formación

• Experience in a dental office, knowledge of dental insurance a plus.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a friendly demeanor.
• Proficiency in scheduling software and office tools.
• Exceptional organizational and time-management skills.
• Prior experience in a similar role or in customer service is a plus.

Responsabilidades

• Communicate promptly and clearly with patients via phone, email, or other methods.
• Address patient inquiries, concerns, and requests in a friendly and informative manner.
• Maintain accurate records of patient interactions, schedules, and follow-ups.
• Ensure patient data is securely stored and compliant with privacy regulations.
• Coordinate patient appointments within dental providers schedules and treatment room availability.

Conocimientos

Verbal communication

Written communication

Interpersonal skills

Time management

Customer service

Herramientas

Scheduling software

Office tools

Descripción del empleo

About Us

At Concierge Dental Group, we are committed to redefining the dental experience. Our practice is built on a foundation of cutting-edge technology, personalized care, and a patient-first approach. We strive to make every visit comfortable, efficient, and stress-free, ensuring our patients feel valued and understood.

Key Responsibilities

• Communicate promptly and clearly with patients via phone, email, or other methods.


• Address patient inquiries, concerns, and requests in a friendly and informative manner.


• Maintain accurate records of patient interactions, schedules, and follow-ups.


• Ensure patient data is securely stored and compliant with privacy regulations.


• Coordinate patient appointments within dental providers schedules and treatment room availability.

Qualifications

• Experience in a dental office, knowledge of dental insurance a plus


• Excellent verbal and written communication skills.


• Strong interpersonal skills and a friendly demeanor.


• Proficiency in scheduling software and office tools.


• Exceptional organizational and time-management skills.


• Prior experience in a similar role or in customer service is a plus.

Why Join Us

• Be part of a forward thinking dental practice that values innovation and patient care.


• Work in a supportive and collaborative environment.


• Competitive salary and benefits package.


• Opportunities for professional growth and development.

Join us at Concierge Dental Group and be the warm, reassuring voice that welcomes our patients to exceptional dental care. We look forward to meeting you!