Patient Concierge

Hawaii Family Dental Careers; Kahului (HI); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

Medical vision dental

401K with employer matching

Paid Time Off

Paid Holidays

Training and Development

Advancement opportunities

Descrizione del lavoro

Hawaii Family Dental is seeking a friendly Front Office team member in Hawaii to greet patients, schedule appointments, and manage front desk operations. You will review treatment plans, estimate copays, and navigate insurance to provide accurate cost information for patients.

As part of a fast-paced dental office, you’ll remind patients about unscheduled treatments, assist with payment arrangements, and support the team with reliable computer skills and a positive attitude.

Competenze

• 6–12 months of dental front office experience.
• Experience presenting treatment plans and financial estimates.
• Experience with copay verifications and insurance estimates.
• Submitting and following up on pre-authorizations.
• Ability to discuss and set up payment plans (e.g., CareCredit).
• Proficient computer skills and familiarity with dental software.

Mansioni

• Be the friendly voice and face of the practice for patients.
• Review treatment plans and estimate copays.
• Navigate insurance to provide accurate estimates.
• Schedule patient visits and follow up on unscheduled treatment.
• Assist with front desk tasks and billing as needed.

Conoscenze

Dental office experience

Treatment plan presentation

Copay verifications

Pre-authorization processing

Payment plans

Computer skills

Strumenti

Electronic health records

Descrizione del lavoro

Job Overview

As a Dental Front Office, you are the friendly voice and face patients come to know and look forward to when it is time for their dental appointment. You help patients achieve and maintain happier and healthier smiles by reviewing their treatment plans and estimated copays and scheduling their next visit. Navigating insurances to provide accurate estimates is a vital part of the role you take pride in and are committed to continuously learning about it. Calling patients to remind them of their unscheduled treatment is your way of watching over them.

Nice to have

• 6-12 months of experience working in a dental office, presenting treatment plans and financial estimates; completing copay verifications; submitting and following up on pre-authorization; and offering and preparing payment plan arrangements (eg. Care Credit, Cherry).
• A sparkling personality that thrives in a fast-paced environment
• Eagerness to grow and help others grow, too
• Desire to help patients live healthier lives
• Excellent computer skills
• Strong verbal communication skills

What You’ll Love About Us

• Competitive Hourly Wages that grow WITH you
• Medical, Drug, Vision + Dental
• 401K with Employer Matching
• Paid Time Off
• Paid Holidays
• Formal and On-the-job Training and Development
• Opportunities for Advancement and Internal Transfers
• Teamwork, camaraderie, and FUN!

Who We are

Hawaii Family Dental is a locally owned and operated multi-specialty dental practice. With 300 employees across 12 locations and 4 islands, we provide comprehensive care to patients, treating everyone one like family. Our mission is to improve and health and well-being of all people in Hawaii.

We believe in building a happy, harmonious work environment where you love what you do—and our culture supports that. You’ll have room for growth, the opportunity to advance in your career, and even the chance to explore new professional options throughout Hawaii.