Dental Front Office Concierge — Patient Care & Estimates

Hawaii Family Dental; Kailua (HI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K matching

Paid Time Off

Paid Holidays

Training and development

Advancement opportunities

Team environment

Job summary

Hawaii Family Dental is seeking a friendly Dental Front Office to greet patients, review treatment plans, estimate copays, and schedule visits. You’ll navigate insurance to provide accurate estimates and call patients to remind them of unscheduled treatment. A positive attitude and strong computer skills help you succeed in a fast-paced environment.

You’ll grow with a team that values teamwork, ongoing training, and opportunities for advancement across multiple Hawaii locations.

Qualifications

• 6-12 months of experience in a dental office or similar setting.
• Ability to present treatment plans and financial estimates clearly.
• Experience with copay verifications and processing payments.
• Familiarity with submitting pre-authorizations and arranging payment plans.
• Strong desire to help patients and grow professionally.
• Excellent computer and data entry skills.

Responsibilities

• Review treatment plans and estimated copays with patients.
• Schedule follow-up visits and manage appointment flow.
• Navigate dental insurance to provide accurate estimates.
• Call patients to remind them of unscheduled treatment.

Skills

Customer service

Verbal communication

Computer literacy

Phone etiquette

Tools

Dental software

Job description

Hawaii Family Dental is seeking a friendly Dental Front Office to greet patients, review treatment plans, estimate copays, and schedule visits. You’ll navigate insurance to provide accurate estimates and call patients to remind them of unscheduled treatment. A positive attitude and strong computer skills help you succeed in a fast-paced environment.

You’ll grow with a team that values teamwork, ongoing training, and opportunities for advancement across multiple Hawaii locations.