Medical Receptionist -Urology - Middlebury

Trinity Health; Middlebury (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits from day 1

Career growth opportunities

Job summary

Trinity Health Of New England seeks a full-time administrative assistant for a Connecticut Urology practice. You will greet patients, answer phones, schedule appointments, register patients, verify insurance, collect copays, handle pre-certifications and referrals, and provide clerical support to providers.

Day shift with benefits from day one, a patient-centric environment, and opportunities for career growth within a diverse and inclusive team.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing preferred.
• Proficiency in Windows and Microsoft Office; accurate data entry.

Responsibilities

• Greet and communicate with patients in person or by phone in a courteous, professional manner.
• Manage calls and route to the appropriate staff member.
• Schedule appointments per department protocols to maximize provider productivity.
• Register patients, verify insurance, collect copays, and process pre-certifications and referrals.

Skills

Customer service

Data entry

Microsoft Office

Phone etiquette

Education

High school diploma or equivalent

Job description

Employment Type:Full timeShift:Day ShiftDescription:You would be responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.
This position supports a Urology specialty office.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.