Medical Receptionist

Trinity Health; Prospect (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Great benefits effective day 1!

Job summary

Trinity Health Of New England Medical Group in Prospect is seeking a Medical Receptionist / Business Services Rep to join our team. The role focuses on ensuring smooth patient flow by greeting patients, scheduling appointments, registering patients, handling insurance verification, and supporting providers and staff.

The position emphasizes accurate billing processes, copay collections, pre-certifications, prior authorizations, referrals, and chart preparation, with daily tasks rooted in a

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficiency in Windows and MS Office; accuracy and dependability.

Responsibilities

• Greets and communicates with patients in person or by phone in a courteous and professional manner.
• Answers telephones in a timely, courteous, and professional manner using appropriate scripting.
• Processes calls to transfer patients to the appropriate staff member/provider.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Skills

Customer service

Phone etiquette

Interpersonal communication

Microsoft Office

Windows-based computers

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team located in Prospect.

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Mission Driven Team environment
• Career growth and advancement potential

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.