Patient Communications Specialist

University Medical Center, Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

UofL Health is seeking a Communications Operator at UofL Hospital in Louisville, KY. You will greet patients, families, physicians, visitors and colleagues with a courteous, helpful attitude, directing callers to the information they need and ensuring their questions are answered.

This role focuses on creating a positive impression and a comfortable experience for every caller, while supporting the health system's mission to transform the health of the communities it serves.

Responsibilities

• Greet callers and provide information, routing inquiries to the appropriate department and ensuring needs are addressed.

Job description

UofL Health is seeking a Communications Operator at UofL Hospital in Louisville, KY. You will greet patients, families, physicians, visitors and colleagues with a courteous, helpful attitude, directing callers to the information they need and ensuring their questions are answered.

This role focuses on creating a positive impression and a comfortable experience for every caller, while supporting the health system's mission to transform the health of the communities it serves.