Communications Operator, UofL Hospital, 6:00a-2:30p

UofL Health, Inc.; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

The Communications Operator at UofL Hospital greets patients, families, physicians, visitors, co-workers, and all other internal and external customers with a pleasant, helpful, and courteous welcome, providing information and assistance to callers who need help.

The position aims to create a positive impression and a comfortable experience, ensuring immediate needs and concerns are addressed appropriately for every caller seeking guidance or support from UofL Health.

Qualifications

• Welcomes patients, families, physicians, visitors, co-workers and other customers with a courteous, helpful demeanor.
• Addresses immediate needs and concerns of callers in a professional manner.
• Promotes a positive impression and comfortable experience for all callers.

Responsibilities

• Greet and assist callers to provide information and guidance.
• Route calls and coordinate with hospital staff to address needs quickly.

Job description

## Communications Operator, UofL Hospital, 6:00a-2:30pApply: UofL Hospital: Full time: Posted Today: JR 2026-114248# **Primary Location:**UofL Hospital# **Address:**530 S Jackson StLouisville, KY 40202# **Shift:**First Shift (United States of America)# **Job Description Summary:**# **Job Description:**The Communications Operator presents a pleasing, helpful, and courteous welcome to patients, families, physicians, visitors, co-workers, and all other internal and external customers of UofL Health. The purpose of the position is to make a positive impression to ensure a comfortable and positive experience to all callers who need assistance or information and that immediate needs and concerns are addressed appropriately for every caller# **Additional Job Description:**### About UsUofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.