Communications Operator, UofL Hospital, 6:00a-2:30p

University Medical Center, Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

UofL Health is seeking a Communications Operator at UofL Hospital in Louisville, KY. You will greet patients, families, physicians, visitors and colleagues with a courteous, helpful attitude, directing callers to the information they need and ensuring their questions are answered.

This role focuses on creating a positive impression and a comfortable experience for every caller, while supporting the health system's mission to transform the health of the communities it serves.

Responsibilities

• Greet callers and provide information, routing inquiries to the appropriate department and ensuring needs are addressed.

Job description

Primary Location: UofL Hospital Address: 530 S Jackson St Louisville, KY 40202 Shift: First Shift (United States of America)

Job Description Summary: Job Description: The Communications Operator presents a pleasing, helpful, and courteous welcome to patients, families, physicians, visitors, co-workers, and all other internal and external customers of UofL Health. The purpose of the position is to make a positive impression to ensure a comfortable and positive experience to all callers who need assistance or information and that immediate needs and concerns are addressed appropriately for every caller

Additional Job Description: UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.